Decision making is a crucial part of any business or organization, and the ability to make effective decisions can mean the difference between success and failure. Of course, making the right decision isn’t always easy, which is why it’s essential to have a strong problem-solving process in place. This blog post discusses the definition of problem solving and some of the recommended problem solving models and techniques PowerPoint templates.
What is Problem Solving?
Problem solving is the process of identifying and resolving issues or challenges. It can be done individually or as part of a team. Problem solving usually requires a systematic approach and often includes steps such as: identifying the problem, generating potential solutions, evaluating the options, selecting the solution, and implementing the plan. Of course, not every problem will require all of these steps. But in general, taking a systematic and structured approach to problem solving will increase the chances of finding a successful resolution. With practice, problem solving can become second nature – something that we do automatically and effortlessly. When faced with an issue or challenge, our first instinct will be to quickly find a solution that works.
The Problem Solving Process
The first step in the problem solving process is to identify the source of the problem. Once the source has been identified, it is important to gather information about the problem. This may include conducting research, observing the situation, or speaking to those who are affected by the problem. Once enough information has been gathered, it is time to start brainstorming solutions. Possible solutions should be evaluated based on their feasibility and potential impact. After a solution has been chosen, it is important to implement it in a way that is efficient and effective. Finally, it is necessary to monitor the situation to ensure that the chosen solution is having the desired effect. If not, then the problem solving process will need to begin anew in order to find a different solution.
Best Problem Solving Models and Techniques PowerPoint Templates from SlideSalad
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The PDCA cycle is also known as the Deming Wheel, named after Dr. William Edwards Deming who introduced the concept in the 1950s. The PDCA cycle is a quality control method that can be used to continually improve processes and systems. The four steps of the cycle are: Plan, Do, Check (study), and Act. The Plan step involves identifying the problem and developing a plan to address it. The Do step involves implementing the plan. The Check (study) step involves monitoring the results of the implementation and determining whether they are effective. The Act step involves taking action to make permanent changes based on the findings of the study. By following this cycle, organizations can improve their processes and systems on an ongoing basis.
Five Why’s is a simple and effective root cause analysis tool that can be used to identify the underlying cause of an issue. The Five Why’s Framework is based on the premise that for every problem, there are five whys that need to be asked in order to get to the root cause. Asking why five times gets to the heart of the matter and helps to ensure that all possible causes are considered. The Five Why’s tool can be used for both individual and team problem-solving exercises. It is a helpful tool for preventing issues from recurring because it gets everyone thinking about all the potential causes of a problem, not just the most obvious ones. Buy and download this best problem solving PowerPoint template and get started illustrating the 5 Whys in your presentation.
David Smyth first introduced the CATWOE Analysis in 1975 as a tool for business and systems analysis.
The acronym CATWOE stands for:
- Customers
- Actors
- Transformation Process
- Worldview
- Owners
- Environmental Constraints
This framework can be used to identify and understand the key elements of a system under consideration. By taking into account the needs of customers, the people who will be affected by the system, the process that will be used to implement it, and the worldview that it represents, CATWOE Analysis provides a comprehensive way to understand complex systems. In addition, by considering environmental constraints and identifying who will be responsible for operating and maintaining the system, CATWOE Analysis can help to ensure that a proposed system is viable and sustainable.
Fishbone Ishikawa diagrams also called cause and effect diagrams or Fishikawa, are a graphical tool used to identify possible causes of a problem. The name “fishbone” comes from the fact that the diagram resembles the skeleton of a fish. The main purpose of the fishbone diagram is to help identify all of the possible causes of a problem so that it can be more effectively addressed. The diagram is often used in quality management and Six Sigma initiatives as a way to brainstorm about potential causes and identify root causes. It can also be used in other business settings as a tool for identifying problems and their causes. While the fishbone diagram is most commonly used in manufacturing and service industries, it can be applied to any type of problem-solving situation. You can also use this recommended template for decision making presentations. To test our template quality, download some of our free PowerPoint templates.
The Kepner-Tregoe method is a problem-solving and decision-making technique developed in the 1960s by Charles H. Kepner and Benjamin B. Tregoe.
The KT methodology is based on four fundamental elements:
- Situation Analysis
- Problem Analysis
- Decision Analysis
- Potential Problem (Opportunity) Analysis
These elements are designed to help individuals and organizations systematically identify, assess, and resolve problems in a rational and efficient manner. In each step, specific tools and techniques are used to help identify the cause of a problem or opportunity, generate possible solutions, select the best solution, and implement it effectively. The KT approach has been used successfully in a variety of industries, including manufacturing, healthcare, government, and service. While the method is not without its critics, it continues to be one of the most popular problem-solving tools available today.
Six Sigma is a quality refinement strategy that aims to reduce defects by minimizing variation in manufacturing and business processes. The DMAIC model, which stands for Define, Measure, Analyze, Improve, and Control, is a framework for Six Sigma projects. The Define phase involves identifying the problem to be addressed and setting objectives. In the Measure phase, data is gathered to quantify the problem. In the Analyze phase, the data is analyzed to identify the root causes of variation. The Improve phase involves implementing solutions to address the root causes. Finally, in the Control phase, process control plans are put in place to ensure that the improvements are sustainable. By following the DMAIC model, Six Sigma projects can achieve substantial improvements in quality and productivity.
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Design Thinking is a method for approaching problems with empathy, creativity, and a focus on real-world solutions. The process begins with empathizing with those who will be using the product or solution. This step helps to ensure that the final product meets the needs of the end users. Once the problem has been clearly defined, the next step is to ideate or generate ideas for potential solutions. These ideas are then prototyped or put into a form that can be tested in the real world. Finally, the prototypes are tested with users to get feedback and refine the design. The Design Thinking process is an iterative one, meaning that each step is automatically followed by another round of refinement. This cycle continues until the problem is solved in a way that is both effective and efficient.
The Simplex Problem-Solving Process, developed by Min Basadur, is a systematic and comprehensive approach to problem solving that can be applied to both individual and organizational problems. The process begins with problem finding, followed by fact-finding and problem definition. Once the problem has been adequately defined, the focus shifts to idea/solution finding; this involves generating and evaluating potential solutions to the problem. Once a satisfactory solution has been found, it is then necessary to sell the idea/gain acceptance from those who will be affected by it. Finally, taking action to implement the solution and monitoring its effectiveness completes the process. Throughout the process, it is important to maintain open communication and keep all stakeholders involved and informed of progress. The Simplex Problem-Solving Process is an effective tool for addressing both simple and complex problems in an organized and efficient manner. Purchase this elegant presentation theme to professionally present the Simplex problem solving process.
The SCAMPER technique is a powerful tool for generating new ideas. It was developed by Bob Eberle in 1971 as a way to help people develop their imagination.
The technique involves seven different steps:
- Substitute
- Combine
- Adapt
- Modify
- Put to another use
- Eliminate
- Reverse
Each step provides a different way of looking at a problem or challenge and can help to spark new ideas. For example, the “substitute” step asks you to consider what you could use instead of the existing element. This can lead to new ways of solving problems or creating entirely new products or services. The “combine” step asks you to consider two or more elements and how they could be combined. This can lead to new combinations of products or services or new ways of using existing products or services. The other steps provide similarly powerful ways of generating new ideas, and all together, they can help you to overcome creative blocks and come up with fresh solutions.
Innovation management is a combination of strategic and operational activities that are necessary for an organization to introduce and deliver new products, services, or processes. The goal of innovation management is to create value through the development and commercialization of new ideas. There are many different models and practices that can be used to achieve this goal, but they all share some common elements. First, innovation management must identify and assess opportunities for a new product or service development. Second, it must create a plan for how to develop and commercialize these new ideas. Finally, it must monitor progress and make adjustments as necessary to ensure that the goals are met. By following these steps, organizations can increase their chances of successful innovation. All our multipurpose presentation templates include fully customizable slides, beautiful slide designs, awesome vector icons, objects and image layouts, resizable shapes, color schemes, colorful infographics, 4:3 and 16:9 widescreen resolutions, and more.
Tim Hurson developed the Productive Thinking Model in his book, Think Better (2010), and it is based on the premise that, in order to be successful, we need to understand what is going on, what success looks like, and what the question is. Once we have a clear understanding of these three things, we can then generate answers, forge the solution, and align resources. The model is designed to help individuals and organizations think more effectively so that they can achieve their desired outcomes. The Productive Thinking Model has been used by a variety of organizations, including Fortune 500 companies, government agencies, and non-profit organizations. When applied correctly, it can help individuals and organizations to achieve success. Once you are done with the presentation, you can save it on OneDrive or Google Drive for remote access.
8D (Eight Disciplines) is a problem-solving methodology used in engineering primarily for corrective action and preventive action. It includes specific steps for identifying, analyzing, and correcting root causes of defects/issues. The method was developed by Ford Motor Company in the 1980s but has since been adopted by other companies across various industries.
The 8D methodology follows a logical sequence of 8 steps:
- Define the problem.
- Form a cross-functional team.
- Describe the current situation.
- Identify and implement short-term containment actions.
- Identify root causes and verify their effects.
- Develop and implement permanent corrective actions.
- Prevent the recurrence of the problem by implementing systemic improvements.
- Congratulate the team on a job well done.
Following these steps helps to ensure that problems are properly identified and addressed at the root cause level, preventing them from recurring in the future. Additionally, involving a cross-functional team in the problem-solving process ensures that all relevant stakeholders have a chance to provide input and improve the chances of success. Ultimately, 8D is an effective tool for improving quality and preventing them from happening again in the future.
The PPDAC cycle is a five-step process for solving problems and making decisions introduced by R.J. McKay and R.W. Oldford. It is commonly used in business and government, as well as in personal decision-making.
The steps in the cycle are:
- Problem
- Plan
- Data
- Analysis
- Conclusions
- The first step in the cycle is to identify the problem. This involves understanding what the problem is and why it is important to solve.
- The second step is to develop a plan for how to solve the problem. This plan should take into account the resources available and the potential risks and benefits of different courses of action.
- The third step is to gather data. This data can come from research, surveys, interviews, or observation. Once the data has been gathered, it must be analyzed to identify trends and patterns.
- The fourth step is to reach conclusions based on the data analysis. These conclusions should be supported by evidence and should be clear and concise.
- The fifth and final step is to take action based on the conclusions. This action may involve implementing a plan or making a decision.
The PPDAC cycle is a useful tool for solving problems and making decisions. It helps to ensure that all relevant information is considered and that decisions are based on evidence.
The Straw Man Proposal is a brainstorming-like method for problem solving developed by McKinsey. It involves rapidly generating a large number of potential solutions to a problem, then evaluating and selecting the best one. The goal is to come up with an innovative solution that is feasible and superior to existing solutions. The technique is named after the “straw man” used in legal arguments, which is a weak or easily refuted opponent that is used to make the argument look stronger. In the same way, the Straw Man Proposal allows ideas to be quickly evaluated and rejected if they are not viable, leaving only the strongest ones remaining. This makes it an effective tool for finding creative solutions to complex problems. While it is often used by businesses, the Straw Man Proposal can be adapted for use in any situation where problem solving is needed.
The ACHIEVE coaching model is a framework that can be used by coaches to help their clients assess their current situation, identify their goals, and generate and implement a plan of action. The model was developed by the Coaching Centre (Dombkowski and Eldridge) in 2003, a UK-based organization that provides training and resources for coaches. The acronym ACHIEVE stands for Assess, Creative brainstorming, Hone goals, Initiate option generation, Evaluate options, Valid Action Programme Design, and Encourage momentum. The seven steps of the model can be applied to any coaching situation, and each step can be further customized to meet the specific needs of the client. The ACHIEVE coaching model is a flexible and comprehensive approach that can be used to help individuals achieve their personal and professional goals.
The STEPPA Coaching Model was developed by Dr. Angus McLeod as a way to help people identify and achieve their goals. The acronym STEPPA stands for Subject, Target Identification, Emotion, Perception, Plan, Pace, and Action. Each of these components is essential for successful goal-setting and achievement. The first step, Subject, involves identifying what area of your life you want to improve. The second step, Target Identification, helps you to zero in on specific goals that you would like to achieve. The third step, Emotion, involves exploring the feelings that are associated with your goals. The fourth step, Perception, is about how you see yourself achieving your goals. The fifth step, Plan, helps you to develop a specific plan of action for achieving your goals. And finally, the sixth and seventh steps, Pace and Action, involve taking concrete steps towards achieving your goals. By following the STEPPA Coaching Model, you can set and achieve any goal that you desire.
The ESH Framework is a systems approach to organizational management and change that was developed by Dutch organizational theorists Mathieu Weggeman and Geert Hofstede. The framework is based on the premise that organizations are composed of five interrelated subsystems: strategy, structure, personnel, culture, and management styles. Each of these subsystems exerts a unique influence on organizational behavior and performance. To be effective, organizations must maintain a balance between these subsystems (evenwicht), as well as a sense of cohesion (samenhang) and diversity (heterogeneity). The ESH Framework provides a comprehensive and systematic way of understanding how organizations function and how they can be managed effectively. It is a useful tool for both practitioners and researchers alike.
In his book “Quiet Leadership,” David Rock discusses the importance of focusing on what is most important.
He divided this focus into six different areas:
- Vision
- Planning
- Detail
- Problem
- Drama
Vision refers to having a clear idea of what you want to achieve, and planning refers to taking the time to develop a detailed plan of how you will achieve it. Detail refers to ensuring that all the small details are taken care of, and problem refers to solving any problems that arise along the way. Drama refers to managing any difficult situations that may arise, and finally, quiet leadership refers to maintaining your composure and keeping your head during times of stress. By focusing on these six areas, you can increase your chances of success and achieving your goals. Buy and download a business PPT presentation template for an instant presentation.
The 5E learning model is a constructivist approach to teaching that emphasizes the learner’s experience and prior knowledge as the foundation for new learning. The model was developed by the Biological Sciences Curriculum Study in 1987 and has since been adopted by many school districts across the United States.
The 5E model is comprised of five stages:
- Engage
- Explore
- Explain
- Elaborate
- Evaluate
The first stage, Engage, is designed to capture students’ attention and interest in the topic. The second stage, Explore, allows students to investigate the topic and form their own hypotheses. In the third stage, Explain, students share their hypotheses with the class and receive feedback from the teacher. The fourth stage, Elaborate, gives students an opportunity to practice what they have learned. Finally, in the fifth stage, Evaluate, students reflect on their learning and assess their understanding of the material. The 5E learning model is an effective way to engage students in active learning and promote a deep understanding of content.
The Stepladder Technique is a structured brainstorming method that can be used by groups of people to generate ideas and solve problems. The technique was first developed by Steven Rogelberg, Janet Barnes-Farrell, and Charles Lowe in 1992. The process involves each member of the group working individually to generate ideas on a topic or problem. Once all members have generated their ideas, they then share their ideas with the person next to them and build on those ideas to create a “ladder” of solutions. This process is then repeated until all members of the group have had a chance to contribute. Once the ladder is complete, the group can then discuss the options and make a decision. The Stepladder Technique is an effective way to generate a large number of ideas and find creative solutions to problems. Try this corporate presentation template for your next successful problem solving PPT presentation. Also, consider purchasing some of our professional Google Slides and Keynote templates if needed.
Perceptual positions are a neuro-linguistic programming and psychology term that refers to the three different ways we can view a situation. The first position is the ‘I, self’ position, where we view the situation from our own perspective. The second position is the ‘the other’ position, where we view the situation from the perspective of another person. The third position is the ‘the observer’ position, where we view the situation from an objective, detached perspective. By understanding and utilizing all three positions, we can gain a complete understanding of a situation and make more effective decisions.
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